Shipping Methods & Returns or Exchanges

Shipping Methods

The customer is responsible for paying shipping on all merchandise purchased through Alternate Routes.

Please allow 4-6 weeks for delivery on Steel Maces.

Curbside pick-up is available for purchasers in Oxford County and surrounding area. An email will be sent to you with the address when you order is ready to pick up.

Terms & Services for Online Store

By placing an order with Alternate Routes you agree to the following, (a)you are offering to purchase a product, (b) that you are of legal age, (c)all information provided that is given to Alternate Routes is true and accurate and you are the authorized user of the method of payment provided. Alternate Routes has the right to refuse any order.

Prior to acceptance of an order, verification of payment is required. We have the right to limit the number of items purchased and to refuse service to you without prior notification. In the event that the product is an incorrect price, we shall have the right to refuse or cancel any such order placed at the incorrect price, regardless if the order is being, or been processed. If payment has already been made or the account has already been charged for the purchase and the order is cancelled, we will credit your account with the amount of the incorrect price.

Returns & Exchanges

We only currently accept returns or exchanges if the product arrives at the customer damaged.

To arrange a Return or Exchange please contact info@alternate-routes.ca